ProfitPro Analyzer
Know your numbers. Grow your business.

Contact

Questions, suggestions, or partnership ideas? Send us a note.

We typically respond within 2–3 business days.

Support & Response Times

We do our best to reply within 1–2 business days. For faster help, include screenshots and the values you entered into the calculator.

  • General: questions about features or roadmap.
  • Billing/Ads: disclosures, affiliate questions, or reporting issues.
  • Bug Reports: what you expected vs. what you saw, plus browser/device.

FAQ Before You Write

  • Numbers look off? Make sure variable costs include ads, payment fees, and returns.
  • Unit metrics blank? Add both Units and COGS/Unit.
  • Breakeven high? Review fixed costs and confirm your contribution margin ratio.

We don’t provide tax or legal advice; consult a professional for those topics.

Contact Methods

  • Email: support@profitpro‑analyzer.com
  • Hours: Monday–Friday, 9am–5pm (CT)
  • Typical attachments: CSV export, screenshots of inputs/outputs.

Security & Responsible Disclosure

If you discover a bug or security issue, please email security@profitpro‑analyzer.com with steps to reproduce. Please don’t publicly disclose until we’ve confirmed a fix.

  • We review reports within 3 business days.
  • No bounties at this time, but we credit researchers (with permission).

Partnerships & Educational Use

  • We collaborate with incubators, accelerators, and maker communities.
  • Educators: contact us for classroom use and resources.
  • Affiliate/ads inquiries: include audience metrics and examples.

Office Hours

We periodically host short office‑hour sessions on pricing, breakeven, and planning with the tool. Join our list to be notified.

  • Format: 20‑minute walkthrough + 10‑minute Q&A.
  • Topics: pricing tests, cost audits, stress testing, scenario planning.

Press & Media

  • Press: press@profitpro‑analyzer.com
  • We can provide screenshots, product copy, and quotes on request.

Service Levels

RequestTarget ResponseNotes
General questions1–2 business daysInclude screenshots/inputs for speed
Bug reports1 business dayBrowser + steps to reproduce
Data/privacy requestsUp to 30 daysWe may need to verify identity

Best Way to Reach Us

  • Email: support@profitpro‑analyzer.com
  • Subject lines: [Bug], [Question], [Partnership], [Privacy]
  • Attachments: CSV export, screenshots, or short video

Data Requests (Privacy)

  • Describe the request (access, correction, deletion) and the relevant context.
  • We’ll confirm receipt and follow up if we need more information.
  • Where applicable, we’ll provide a response within statutory timelines.

Request Templates

Copy and paste the template that matches your need.

  • [Bug] Browser/OS • URL • Steps • Expected vs Actual • Screenshots
  • [Question] What you’re trying to decide • Inputs you used • Where you got stuck
  • [Privacy] Request type (access/delete) • Region • Any identifiers you shared

Severity Matrix (Triage)

  • High: calculator broken or data integrity risk → prioritized.
  • Medium: visual bugs, copy fixes, non‑blocking features.
  • Low: polish, suggestions, or roadmap ideas.

Status & Updates

We maintain a lightweight status line on the homepage when larger changes roll out. Follow the blog for deeper dives and case studies.